Field and services

Field services

We are actively operating in 140+ world countries. Service delivery times begin at 2 hours from job assignment, and Next Business Day (NBD) delivery can be easily ensured in most parts of the world. Also, we provide SLA-based engineering dispatching with a variety of options (24x7x2, 24x7x4, 8x5xNBD, etc…).

Technology distribution

Through our extensive channel partner network, which includes local as well as global hardware distributors, we are able to deliver any technology worldwide. Through the combination of hardware delivery, staging, logistics, and inventory management, we can function as your hardware supplier, warehouse, and shipping department. Also, together with our staging services, we are prepared to provide initial configurations and equipment testing prior to dispatch to the site. Logistics and warehousing with priority dispatch possibilities are available. We provide a comprehensive spectrum of transport, logistics, and warehousing services. The storage areas include larger hub locations in major regions as well as smaller warehousing facilities in remote areas, with a total of 50 000+ m2 of available storage space

Operation and maintenance

We offer a complete set of professional services ranging from daily operations to preventive and SLA-based corrective maintenance support. We provide a 24×7 Multi Language Help Desk and 24×7 NOC to offer maximum availability to Clients.

Coordination and management

We can dramatically reduce the complexity of our Client’s network operations through the introduction of a single point of contact for complex multi-vendor and multi-technology services.

“In a diverse world that requires seamless solutions, X2 Global Network strives to introduce simplicity and unrivalled integration of processes and procedures, becoming the one stop shop for our Client’s business needs and unifying the sourcing of a broad portfolio of activities under the single umbrella of well-known, consistent, and high-quality ICT services”.