X2 Global Network’s global maintenance solution includes proactive support, comprehensive server monitoring, hardware and resource trend reporting, hardware repair, operating system patch monitoring, alerting, and installation services.
Our field experts can also refurbish existing cable, providing cable testing, diagnostic services, and re-termination to deliver the most cost-effective solution to maximize performance.
X2 Global Network’s Maintenance solution includes:
- 24×7 NOC with remote monitoring capabilities
- In-house technical experts
- SLAs from 24x7x2 and 24x7x4 to 8x5xNBD for non-critical requirements
- OEM-based and X2 Global Network’s own maintenance solutions
- Break-fix / T&M services